Tutorial Videos

The following tutorial videos will help you to learn more about TheRecord Online and how to make your experience as effortless as possible.

  • Available Tutorials

    1. System Overview

      Top level view of how TheRecord Online brings together the customer, the court and the transcription agency. Covers the steps from a customer placing an order and making payments, through court uploading recordings through to transcript delivery by the agency.

    2. Transition from the old system

      If you currently use the old version of TheRecord Online (version 2), then this tutorial will show you how to continue your current operations using the new version.

    3. Setting up PayPal

      TheRecord Online uses PayPal to facilitate payments from the customer to the transcription agency. If you run a transcription agency want to receive payments then this tutorial will show you how to setup your PayPal account.

    4. Setting the deposit

      A transcription agency typically receives a deposit prior to starting work on an order. This tutorial shows you how to request a deposit from a customer.

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